Returns

 

 

We want you to be delighted with your purchase, but if you are not, you can return any item within 14 days of receipt, provided the products are returned complete, in perfect condition, unused, unwashed and with their original packaging. If your order was processed with “Free Shipping” when purchased, there will be a restocking fee of £3.99 GBP.

On receipt of your email requesting to return goods, customer care will email you a Returns Merchandise Authorisation (RMA) number. Please use this number on all correspondence regarding the return of your goods, along with your name, address and original order number. Please include it with your return so we can process your return promptly. All goods must be returned in perfect saleable condition, unworn and in their original, undamaged and un-marked packaging. Unfortunately, for hygiene reasons, some items are non-returnable, for example: hosiery, underwear, wigs etc. - please check when requesting your Returns Merchandise Authorisation (RMA) number.

Our returns policy does not affect your legal right to cancel (see our terms below), or your legal rights in relation to faulty, or misdescribed, products. We will be happy to make a refund which will go onto the payment method used when you made your purchase. We are not able to refund any postage charges.

Return the goods to:

Returns Department

Dazzle & Inkspot 
23 - 31 Castle Street 
Hamilton 
South Lanarkshire 
ML3 6BU

Telephone: 01698 286401